Frequently Asked Questions

Get answers to common questions about Shampoo and Conditioning.

Frequency depends on hair type and lifestyle. Generally every 1-2 weeks for oily or product-heavy hair, or every 2-4 weeks for normal to dry hair. Your stylist will recommend a personalized schedule and recommend maintenance products to extend results between visits.

Our gentle formulas are color-safe and designed to preserve chemical treatments when possible. We tailor products to your hair's needs and advise on timing to minimize color fade or treatment disruption. Tell your stylist about recent services before treatment.

Most appointments last 20–40 minutes depending on hair length, thickness, and any add-on treatments like deep conditioning or scalp therapy. Exact timing is confirmed during booking so we can allocate proper time and ensure personalized attention.

Yes. Our stylists suggest salon-grade shampoos and conditioners matched to your hair goals—moisture, volume, or color protection. We can provide travel-size options, explain usage frequency, and offer sample trials so you can find the right routine for lasting results.

Absolutely. We offer hypoallergenic, sulfate-free, and fragrance-free options plus gentle techniques to minimize irritation. Tell your stylist about sensitivities or allergies and we’ll perform a patch test or select alternative products to ensure a comfortable, safe experience.

Yes. Our restorative conditioning treatments replenish moisture, strengthen weakened strands, and smooth the cuticle. Add-ons like deep repair masks or protein treatments accelerate recovery; combined with at-home care, you’ll notice improved texture, reduced breakage, and healthier-looking hair over time.